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SECURITY AND PRIVACY

We recognize the importance of your privacy and take action to protect it. This policy describes our privacy practices when you access and make a purchase on www.retroaccesorios.co (site).

 

PERSONAL INFORMATION WE COLLECT

When you access our website, we automatically collect information from your device, including web browser information, IP address, time zone, and some of the cookies that are set on your device.

When you browse the Site we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect this information through:

COOKIES: are data files that we transfer to your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. 
LOG FILES: track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
LABELS and PIXELS are electronic files that are used to record information about how you navigate the Site.  In addition, when you make a purchase or attempt to make a purchase, we collect information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information".
Payment information is collected through Mercado Pago and we do not have access to that information. When we refer to "Personal Information" in these Policies, we refer to both Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to fulfill orders placed through the Site (including processing your payment information, arranging shipment, and sending invoices and/or order confirmations). In addition, we use this Order Information to Communicate with you; Examine our orders for potential risk or fraud, and Email marketing if you so authorize. We use the device information we collect to help us detect potential risk and fraud (in particular, your IP address) and generally to improve and optimize our site (for example, by generating analytics about how our customers navigate and interact on the Site, and to evaluate the success of our marketing and advertising campaigns). 

 

TO WHOM DO WE SHARE YOUR INFORMATION?

We share your personal information with third parties to process the information for the purposes mentioned above.

CLOUD STORE: Our store is hosted on this e-commerce platform, your data is stored through the Cloud Store data storage, databases, and the general Cloud Store application; you can read more about their policies here: https://www.tiendanube.com/politicas-de-privacidad 

LINKS: When you click on links in our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

GOOGLE ANALYTICS: Our store uses Google Analytics to help us understand who is visiting our site and what pages are being viewed. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.    

 

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. 

If you wish to exercise this right, please contact us using the contact information below. In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests mentioned above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.  

 

DATA RETENTION 

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.   

 

CHANGES 

We reserve the right to change or modify our privacy policies, so please review them periodically.

 

CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by e-mail info@retroaccesorios.co.